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1. Shipping Destinations

We currently ship to addresses within the United States and to select international destinations. If your location is not listed during checkout, please contact us at contact@lovibags.com to inquire about shipping options.

2. Processing Time

2.1. Order Processing

Orders are typically processed within 1-3 business days after your order is placed. Orders are not processed on weekends or holidays.

2.2. Shipping Time

After processing, the estimated delivery time is as follows:

Standard Shipping (within the U.S.): 3-7 business days
Expedited Shipping (within the U.S.): 2-3 business days
International Shipping: 7-21 business days, depending on the destination

Please note that these are estimated delivery times and may vary based on factors outside our control, such as weather conditions, customs processing times, and carrier delays.

3. Shipping Rates

Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. We offer the following shipping options:

Standard Shipping
Expedited Shipping
International Shipping

Shipping costs are displayed during the checkout process before you complete your purchase.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

5. Shipping Delays

While we strive to ensure timely delivery of your order, there may be occasions when delivery is delayed due to circumstances beyond our control. These may include, but are not limited to, severe weather conditions, carrier delays, or customs processing for international orders.

6. International Shipping

6.1. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. We recommend contacting your local customs office for more information on potential fees before placing an order.

6.2. International Shipping Timeframes

Delivery times for international orders vary by destination and are subject to customs clearance. Please allow additional time for your order to arrive.

7. Lost or Damaged Shipments

7.1. Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at contact@lovibags.com. We will work with the carrier to locate your package. If your package is confirmed lost, we will offer a replacement or a full refund.

7.2. Damaged Shipments

If your order arrives damaged, please contact us immediately at contact@lovibags.com with photos of the damage and your order details. We will arrange for a replacement or a refund, depending on the extent of the damage.

8. Incorrect Shipping Information

Please ensure that your shipping information is correct at the time of checkout. Lovi Corporation is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize there is a mistake in your shipping information, please contact us immediately at contact@lovibags.com. We will do our best to assist you, but cannot guarantee changes once the order has been processed.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us:

Lovi Corporation
Address: 9460 N Sommerville Dr, Fresno, CA 93720
Email: contact@lovibags.com
Phone: +1 (762) 204-0937

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